03 Document OCR Processing Authorization
1. Purpose of Authorization
To complete identity verification, document information extraction, consistency checks, document expiry validation, anti-fraud controls, AML/CFT, regulatory compliance and backend manual review, the user authorizes the Platform and its authorized service providers to perform OCR, image quality checks, layout recognition, field recognition, document-type recognition and necessary anti-tampering or fraud risk assessment on submitted document images.
2. Data Processed by OCR
Document images or scanned copies, including ID cards, passports, driver’s licenses, DUI or other documents supported by the Platform;
Fields recognized from documents, including name, date of birth, document number, document type, issuing country or region, expiry date, sex, nationality or other visible document information;
Image quality, clarity, obstruction, glare, cropping, duplicate submission, suspected alteration or document-type mismatch risk indicators;
OCR confidence score, recognition failure reason, manual correction record, provider response and review result.
3. User Acknowledgement
The user confirms that the submitted document is their true, lawful and valid document and that they are authorized to submit it to the Platform.
The user understands that OCR recognition may contain errors, and the Platform may require confirmation, correction, re-upload or manual review.
The user understands that inconsistencies between user-entered information and OCR results may lead to risk tagging, request for supplementary materials, rejection of verification or account restrictions.
4. OCR Failure and Information Mismatch Handling
The user understands that OCR recognition failure, empty recognized fields or inconsistencies between user-entered information and OCR results do not automatically constitute rejection and should not, by themselves, block the user from continuing subsequent face verification, information confirmation, AML questionnaire and final submission.
The Platform may use OCR failure or mismatch as a risk tag and reference for backend compliance review. Compliance personnel may, based on document materials, user-entered information, OCR provider results, risk tags and other materials, decide to approve, reject, apply manual override approval or request Additional Verification. If the Platform rejects the verification, it shall display an appropriate rejection reason to the user and allow the user to resubmit in accordance with Platform rules.
5. Third-Party Providers, Review and Retention
The Platform may use third-party OCR or identity verification providers to process document images. Such providers shall process information only for the authorized purpose and comply with confidentiality, data security and compliant processing requirements. Before production launch, the Platform should update provider information, data flows and cross-border transfer arrangements based on the actual provider selected.
OCR results, document images, field extraction results, manual correction records, provider responses and review records may form part of the Platform’s backend compliance review, regulatory inspection, dispute resolution and AML/CFT recordkeeping.
6. Refusal or Withdrawal
If the user refuses or withdraws this authorization, the Platform may be unable to complete identity verification and may lawfully refuse or restrict the user’s access to deposits, withdrawals, trading, fiat deposits and withdrawals or other services requiring identity verification.
7. Governing Law, Jurisdiction and Dispute Resolution
Unless otherwise required by mandatory applicable law, this authorization and any matters arising from OCR processing, document recognition, information comparison, manual review, account restrictions or related disputes shall, in principle, be governed by the laws of the Republic of El Salvador.
The user may first submit objections through the Platform’s customer support, privacy or compliance channels. If the dispute cannot be resolved through consultation, it may be submitted to the competent courts or competent authorities of the Republic of El Salvador.